Privacy Policy

1. Who We Are

Fyntra Financial is an independent insurance agency. We help connect consumers with licensed insurance specialists who can review coverage options offered through licensed carriers. We are not a licensed insurance carrier, a government agency, or an official benefits office, and we do not guarantee coverage, eligibility, premiums, or payouts.

2. Information We Collect

We collect information in the following ways.

Information you give us directly.

When you complete a form, quiz, or request on our website, speak with us by phone, or otherwise contact us, we may collect:

• Name
• Phone number
• Email address
• Mailing address or ZIP code
• Date of birth or age range
• General information about your insurance interests and situation that you choose to provide

We do not request or knowingly collect your Social Security number, banking information, credit card information, or medical records through our intake process.

Information collected automatically.

When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device identifiers, pages viewed, referring website, and the dates and times of your visits. We collect this information using cookies, pixels, tags, and similar technologies. See Section 7 for more detail.

Information from third parties.

We may receive information about you from advertising platforms, lead sources, and marketing partners that you interacted with before reaching us, where permitted by law.

3. How We Use Your Information

We use the information we collect to:

• Respond to your request and contact you about insurance coverage options
• Schedule appointments with licensed insurance specialists
• Connect you with licensed agents or carriers who can assist you
• Send you communications by phone, text message, and email related to your request
• Operate, maintain, and improve our website and Services
• Measure and improve the performance of our advertising and marketing
• Comply with legal obligations and enforce our terms
• Detect, prevent, and address fraud, security issues, and misuse

4. How We Share Your Information

We may share your information in the following circumstances.

With licensed agents, specialists, and carriers.

When you request information about coverage, we share your information with licensed insurance specialists and carriers so they can review your situation and contact you. These parties have their own privacy practices, and we encourage you to review them.

With service providers.

We share information with vendors who perform services on our behalf, such as customer relationship management platforms, scheduling tools, telephony and text messaging providers, hosting providers, and analytics and advertising partners. These providers are permitted to use your information only to perform services for us.

For legal reasons.

We may disclose information when we believe it is required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Fyntra Financial, our users, or others.

In a business transfer.

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information for money. Certain sharing of information for advertising purposes may be considered a "sale" or "sharing" under some state privacy laws. See Section 8 for your rights and choices.

5. Phone Calls and Text Messages

By submitting your information through our forms or otherwise providing your phone number, you consent to be contacted by Fyntra Financial and its partners by phone call and text message at the number you provided, including through automated technology and prerecorded or artificial voice messages, for marketing and informational purposes. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

You may opt out of text messages at any time by replying STOP. You may ask to be placed on our internal do not call list at any time by contacting us using the details in Section 12. Opting out of one channel does not automatically opt you out of others.

6. Your Communications Choices

You can:

• Reply STOP to any text message to stop receiving texts
• Ask us by phone or email to stop calling you
• Unsubscribe from marketing emails using the link in the email
• Request to be added to our internal do not call list

Please allow a reasonable amount of time to process your request. Even after you opt out of marketing communications, we may still contact you for transactional or legal purposes.

7. Cookies and Tracking Technologies

We and our partners use cookies, web beacons, pixels, and similar technologies to operate our website, remember your preferences, analyze traffic, and deliver and measure advertising. This may include advertising and analytics tools provided by third parties such as social media and search platforms.

Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some features of our website may not function properly. Some browsers offer a Do Not Track signal. Because there is no common standard for responding to these signals, we do not currently respond to them.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Know or access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of the sale or sharing of your information and of targeted advertising
• Not be discriminated against for exercising your rights

To make a request, contact us using the details in Section 12. We will verify your identity before fulfilling your request and will respond within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf where permitted by law.

9. Data Retention

We keep your personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including to provide our Services, comply with legal and recordkeeping obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de identify it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You provide your information at your own risk.

11. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.